My partner is a contractor and when we had a backed up kitchen sink, he and I were both certain he could fix the problem. Unfortunately, 4 days and a kitchen full of dirty dishes later, still no luck getting the sink to drain, despite every attempt made we could think of. We decided to call Butterfield on a recommendation and they showed up right at the time they said they would, and worked with my partner to resolve the issue. Turned out the pipes had years of buildup inside of them that were causing them to drain slowly, and then the small opening that WAS inside had been blocked by some item to the point that was causing us our standing water issue. The price for the 4 hours it took to figure out and resolve this issue was way less than I expected it to be, and all the communication my partner and I both had with Butterfield was professional and courteous. They answer their phones at all hours, which I also really appreciated at that moment when I was at the brink of insanity over my pile of dirty dishes. I will never call on another plumber again. Thanks Butterfield!
Jen M.This past week my girlfriend and I had Butterfield plumbing to come out and check on few leaks we had in one of our units of our newly purchased triplex. Spoke with Herb on the phone and confirmed that a plumber (Elliot) will be out the next day. Elliot shows up not only on time but early. Can you believe that? He was very helpful and efficient. I just had him out today to check on another issue with our dishwasher and he was able to fix the problem. It is really nice to see a company like Butterfield who obviously cares about their customers and aren’t out to take advantage. Thank you Elliot for being professional and courteous.
Greg K.